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Job Profile Summary

About Us:

The root of the word culture comes from the Latin word meaning "to care." At its core, our culture is about caring for our customers, employees, and the communities we serve. Relationships drive everything we do and how we do it. Bangor Savings Bank is committed to maintaining an environment that fosters diversity, inclusion, collaboration, and continuous growth. Our invigorating culture and strong values lead to our continued recognition as one of the "Best Places to Work" in Maine and New Hampshire.
Bangor Payroll is an exciting division of Bangor Savings Bank, which continues to experience incredible growth! If you are interested in joining our dynamic, fast-paced environment accompanied by future career growth opportunities, this is the job for you! Bangor Payroll is looking to add a Payroll Specialist to our team. This specific role will support our payroll clients while engaging in a positive, team-oriented work environment.

Job Description

What You'll Need to be Successful:

• Superb customer service skills with a passion for strengthening customer relationships
• Attention to detail and emphasis on accuracy
• Prioritizes tasks and demonstrates excellent time management skills
• A collaborative mindset with the ability to work independently
• Must embrace technology, be detail-oriented, and possess excellent interpersonal skills
• Ability to work in a fast-paced team environment
• Teachable and welcoming of feedback as a means of continuous improvement
• Critical thinking and problem-solving skills
• Commitment to teamwork

Responsibilities:

• Provides exemplary service and support to client base while resolving issues and concerns in a timely fashion
• Responsible for processing payroll while maintaining employee information in the database regarding salary and pay.
• Enters and processes payroll while under strict time constraints
• Day to day responsibilities vary based on the needs and complexity of clients
• Ensure clients receive a "matter more" experience while embracing our invigorating culture
• Commitment to education and professional development by participating in our robust and interactive training
• Interacts harmoniously and effectively with others, focusing upon the attainment of department and bank goals through a commitment to teamwork
• Ensures that clients are receiving maximum value from our products and services
• Establishes and maintains a positive working relationship with both clients and teammates

Preferred Qualifications

• High School Diploma or equivalent required.
• College, business, or professional training preferred
• Payroll experience is helpful but not required.
• Strong communication skills, verbal and written, required.

Physical Demands/Conditions Requirements:

• General office environment
• Moderate lifting (to 35 lbs.) required
• Moderate reaching, walking, sitting, and standing required
• Occasional in-state travel required for client training

Equipment Used:

• General office equipment

External and internal applications and position incumbents who become disabled must be able to perform the essential functions either unaided or with the assistance of a reasonable accommodation to be determined by management on an individual basis.